Telecommunication Solution Support Services for Business

We ensure the smooth operation of your telecommunications services for contact centers and corporate communications. We specialize in comprehensive Avaya and NICE solutions - from implementation to ongoing support. With more than 130 experts and over 25 years of experience, we guarantee businesses a superior level of telecommunications services.
Telecommunication Solution Support Services for Business
WHY ALGOTECH

Why do you need telecommunication services support from us?

>
Non-stop support
We are here for you around the clock and respond to every request from 5 minutes. 90% of problems are solved within 30 minutes.
>
Specialists in tech. Avaya and NICE
We are a certified partner of top technology brands. We know how to get the most out of these technologies.
>
Comprehensive Services
From implementation to service and development of your telecommunications - we provide everything under one roof with a quality guarantee.
>
A stable team of experts
More than 120 permanent specialists with dozens of specialties to meet the needs of medium and large companies.
TELEPHONY

Reliable telecommunications infrastructure - the foundation of your business

Reliable telecommunications infrastructure - the foundation of your business

The modern way of business-to-business telecommunications means much more than just making phone calls. It's the backbone of corporate communication, connecting employees, customers and business partners.  

As specialists in corporate digital communications, we can provide you with:

  • Advanced PBXs for seamless communication.
  • Powerful contact centres with support for all communication channels.
  • Intelligent recording and analytics systems.
  • Use of advanced tools such as voice assistants and AI chatbots.

With certified partnerships with Avaya and NICE, we guarantee you access to the latest technologies and full support. Whether you're a medium-sized business or a large corporation, we tailor our solutions to your needs and grow with you as they scale.

Reliable telecommunications infrastructure - the foundation of your business
For more than 25 years, more than 120 IT specialists have been taking care of the flawless functioning of your systems
Complete Assurance from A to Z
ADVANTAGES

Complete Assurance from A to Z

Complete Assurance from A to Z

We ensure a smooth process from initial analysis to long-term support:

  1. Thorough analysis of your needs
    1. We first map your requirements and current situation in detail. Based on this, we will design the optimal solution for you.  
  2.   Precise implementation
    1. We will deploy the new system without disrupting your operations. We will ensure a secure data migration and train all users.  
  3. Continuous support
    1. Once the system is up and running, we are available 24/7. We continuously monitor operations, perform maintenance and optimize performance.  
  4. Strategic development
    1. We regularly evaluate system usage and come up with recommendations for further development of your telecom services.

With us, you can be sure that your business communications solution will operate reliably and efficiently throughout the product's lifecycle.

We take care of our clients - we respond to every request from 5 minutes and solve most of them within 30 minutes
GUARANTEE

With us, you get the assurance

With us, you get the assurance

Your company's telecommunications solutions are handled by a team of more than 130 specialists who provide:

Uninterrupted operation without interruptions

  • Guaranteed 99.99% service availability.  
  • Non-stop monitoring of customer systems.  
  • Immediate response to any problem.

Comprehensive service support.

  • Regular maintenance and updates.  
  • Preventive checks and optimizations.  
  • Fast incident resolution with guaranteed response time.  
  • Implementation of the latest security updates. 

Development according to your needs

  • Ongoing consultation and recommendations.  
  • Implementation of new features and enhancements.  
  • Scaling the system as your business grows. 

With a proactive approach, we prevent problems before they happen. We resolve most requests within 30 minutes and have backup scenarios ready for any situation. 

With us, you get the assurance
We have more than 20 years of partnership with long-term clients
We will find a solution for you too
ABOUT US

Over 500 customers are satisfied with us

For over 25 years we have been continuously taking care of the security of corporate data, offering solutions for corporate communications, call centers, CRM and ERP systems, cybersecurity, cloud services and GDPR. We also develop bespoke applications and offer ServiceDesk. We always tailor our products and services to your needs.
25+
years of experience
6000+
projects
Telly
Český rozhlas
ADP
Czech airlines
Remax Česká republika
CONTACT

Contact us

Interested in trying our services or a consultation? Leave us your contact details and we will get back to you within 3 hours.
- We will get back to you within 3 hours
- Non-stop support in English and Czech
- You have a preliminary offer within a week
- 99.99% data availability guarantee
Call us
You don't want to wait for an answer?
Call us at
+420 225 006 555
By selecting "Submit" I acknowledge the personal data processing policy.