SugarCRM - the only customer relationship management system that grows with you

SugarCRM is a flexible business and customer relationship management system that also automates processes. It is user-friendly and wins awards for the most intuitive solution on the market. It has almost 40 languages and adapts to every company thanks to its tailor-made development. Its benefits and features are fully realized when used by a minimum of 10 users.

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SugarCRM - the only customer relationship management system that grows with you

WHY ALGOTECH

Why SugarCRM from us?

24/7 support

We are here for you non-stop and will respond to every request. 90% of requests are resolved within 30 minutes.

Flexible and intuitive

SugarCRM system is a simple tool for any user. It puts management in control and makes employees' jobs easier.

Integration with other programs

Solve everything in one place with SugarCRM, which can be connected to other systems.

Anytime, anywhere

Streamline the work of the team working in the field. SugarCRM also works on mobile and can handle customer call tracking

SUGARCRM

SugarCRM is a system that can predict the development of business

SugarCRM allows you to set up reporting to several user levels. We will find out what suits you and which indicators are useful for your company. We then customize the reporting to your needs so that no feature is overused. Together we will find the most suitable solution. Integration with other systems does not affect the price, which becomes more and more advantageous as your company grows.

Thanks to Machine Learning, SugarCRM can predict how your business will evolve, so it can help you manage it so you can react to any deviations in advance. The system is also secure against data theft by employees.

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"Working with Algotech has been an excellent experience. Thanks to them and the implementation of SugarCRM, we can now take better care of our clients and work more efficiently within our company, "
Ing. Petr Nosek, Head of IT Department at Kapitol

CUSTOM CRM

A CRM system that grows with you

We are a SugarCRM partner and have implemented hundreds of projects in the Czech Republic and abroad.

Before implementation, we place emphasis on understanding the needs of our clients, which we can then faithfully translate into the system. Integration with other systems does not affect its final price, which is why it is financially beneficial in the long run. Furthermore, it expands as the company grows, we can tailor it and it works on premise or even in the cloud.

SugarCRM helps automate processes, saving your employees time. They can focus on key areas, not administration. Plus, the system is easy to use - it wins awards for the most intuitive solution on the market. In 2022 alone, it won a total of 15 awards, such as Best Overall CRM Solution at the virtual MarTech Summit in late March. This was followed by the Best Lead Generation Solution award in May, and in June, the SugarCRM Leader award in the Marketing Automation Technology competition category completed the successful triad.

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LONG-TERM COOPERATION

You are our partners, so we take care of you

The implementation, expansion or takeover of a CRM system is preceded by a consultation and analysis of the current state. We will prepare a process map that will allow us to see everything from a perspective and suggest possible changes for process improvements and savings.

After your approval, we move on to the CRM implementation. SugarCRM is an intuitive system that can be operated by any user. It is based on industry best practices, so it adapts to the needs of management and employees, and is available in Czech.

We can adapt the system to be in line with the latest technologies. In case of any problems, our technical support is available 24/7 in both English and Czech. We will resolve most L1 tickets the same day and you will know the resolution time for L3 tickets within the first day.

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CASE STUDIES

How we helped our clients

All case studies ➔

Benefits of SugarCRM implementation in KAPITOL, a.s.

We focused on simplifying, modernising and increasing the flexibility of the company's processes. As the company had different procedures set up in different parts of the country, the CRM system became an important pillar of unification and therefore flexible adoption of changes, forced mainly by changes in legislation.

Over 500 customers are satisfied with us

For over 25 years we have been continuously taking care of the security of corporate data, offering solutions for corporate communications, call centers, CRM and ERP systems, cybersecurity, cloud services and GDPR. We also develop bespoke applications and offer ServiceDesk. We always tailor our products and services to your needs.

25+

years of experience

6000+

projects