IT development support for applications

We provide continuous IT support for software developed by us, as well as for third-party software and databases written mainly in .NET, Java, PHP, C#, C++ programming languages. We can solve even the most complex tasks at the L3 level.
IT development support for applications
WHY ALGOTECH

Why application support from us?

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24/7 support
We are here for you non-stop and will respond to every request. 90% of requests are resolved within 30 minutes.
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We are proactive
We are constantly coming up with suggestions for improvement, even during the IT support process for the applications we develop.
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100% substitutability
We pass the parameters of each project between us, so you no longer have to depend on your development department.
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6 months minimum warranty
In case of problems on our side, all repairs are free of charge.
APPLICATION SUPPORT

Rely on IT HelpDesk for already developed applications

Rely on IT HelpDesk for already developed applications

Support for applications developed by us is a matter of course, and we can also provide the same care for third-party applications.

Dozens of our specialists are able to work with most of the most used programming languages (e.g. .NET, Java, PHP, C#, C++, etc.) and we are 100% replaceable. Plus, we have our own data center so your applications can run quickly and safely in our facility.

Rely on IT HelpDesk for already developed applications
More than 120 specialists have been developing your applications for over 25 years
We are here for you 24/7/365
CONTINUOUS SUPPORT

We are here for you 24/7/365

We are here for you 24/7/365

We respond to every request from as little as 5 minutes. L1 tickets are processed on the day, L2 and L3 tickets depend on their difficulty. However, we will always keep you informed of the current status of the solution. 

We also have experience in in-house development, implementation and integration of software, even within international projects. We hold the following certifications:

Scrum - agile project management and development method, Prince2 / Prince2Agile, Oracle GOLD partner, PSMI, GitLab, Azure, DevOps, NGINX, C#, XML master, Oracle certified expert database 12C.

Each project is managed by one project manager who takes care of the budget and deadlines
MODERNIZATION

It's not just about IT support, it's about long-term software development

It's not just about IT support, it's about long-term software development

How does it work? 

  • Our cooperation does not end with software development or project takeover.
  • We continue to come up with potential improvements to make your app secure and functional.
  • We also provide IT support for smooth and flawless operation of the application.
  • We provide support for the local market as well as for foreign subsidiaries within a multinational group.
It's not just about IT support, it's about long-term software development
We have more than 20 years of partnership with long-term clients
We will find a solution for you too
ABOUT US

Over 500 customers are satisfied with us

For over 25 years we have been continuously taking care of the security of corporate data, offering solutions for corporate communications, call centers, CRM and ERP systems, cybersecurity, cloud services and GDPR. We also develop bespoke applications and offer ServiceDesk. We always tailor our products and services to your needs.
25+
years of experience
6000+
projects
Telly
Český rozhlas
ADP
Czech airlines
Remax Česká republika
CONTACT

Contact us

Interested in trying our services or a consultation? Leave us your contact details and we will get back to you within 3 hours.
- We will get back to you within 3 hours
- Non-stop support in English and Czech
- You have a preliminary offer within a week
- 99.99% data availability guarantee
Call us
You don't want to wait for an answer?
Call us at
+420 225 006 555
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