IT SPECIALISTA, L1 podpora – HPP

Are you interested in a job in a renowned Czech IT company?

Do you want to further develop your career and work on interesting projects?

Become part of Algotech! At Algotech, we deliver top-quality service. We also work with large clients such as Toyoda Gosei or Czech Radio. We operate our own data center in the Czech Republic and provide unparalleled service to our clients.

We work in new offices in the centre of Prague (Karlín) and in our data centre in Libčice nad Vltavou (20 min from Masaryk railway station).

What do you need for the position?

Technical background and positive attitude towards IT.
Basic knowledge of Windows operating system and Office.
Friendly and communicative.
Czech at the level of a native speaker.
Active English - the ability to make a phone call, write back an email.
Willingness to learn and interest in professional growth.

What will you be responsible for?

For telephone and e-mail communication with customers.
For addressing requirements at the first level (L1).
For processing requests in the ticketing system.
For oversight of datacenter systems.
For other IT operational tasks.

What do we offer you?

Interesting work in a stable and prosperous company.
Friendly and competent colleagues.
Opportunity to learn from top experts in the field.
Pleasant company benefits.
Opportunity for further professional growth.
25 days leave.

Where and when can you start?

You will work partly in Algotech's offices in Prague's Karlín (day shifts) and partly in our own datacentre in Libčice nad Vltavou (night shifts) - 20 minutes by train from Masaryk railway station.

We provide our customers with care and support 24 hours a day - we work 12-hour shifts in 24×7×365 mode. We plan shifts according to individual needs and team agreement.

Starting on the main employment is possible immediately or by appointment. If you are interested, please send us your structured CV.
We look forward to meeting you!

Send CV

OUR TEAM

We pride ourselves on friendly relationships

From day one, you will have colleagues by your side who will not only discuss work matters with you, but also talk about how things work here, for example every Monday morning at the company breakfast. We also like to meet outside the company, which is why we organise regular events together.

You can look forward to trainings, workshops, "Algopivo", a summer barbecue in Libčice near our data center or the "Algoday" event, where we will meet your loved ones. We also organize company-wide "Kick Off", customer meetings, Christmas party. We like to live an active life in and out of the company.

ABOUT US

About Algotech

We are a Czech IT company that was founded in 1997 as a small company operating in the field of call centers, telecommunication software and hardware. To provide complete IT services, we have gradually expanded our activities to other areas - ERP, cloud services, cybersecurity, CRM, GDPR, custom development, digital communication and IT outsourcing.

We are also dedicated to supporting good causes, which is why we established the Algo Foundation, through which we help where needed.

More about us